Tri-Rail Service Resumes Operation on Saturday, September 16

Tri-Rail trains will resume operation Saturday, September 16, 2017. Trains will operate on the regular weekend schedule tomorrow and Sunday, September 17. Beginning Monday, September 18, Tri-Rail will operate on the full weekday schedule of 50 trains. Fares will be waived throughout the weekend, as well as all day Monday.

“Our goal was to resume service as soon as inspections and operation of test trains assured us that it was safe to do so,” said Jack Stephens, SFRTA Executive Director. “We are grateful to our passengers for their patience during this difficult time, as well as to the Tri-Rail team that worked around the clock to help restore regular service.”

The decision to resume regular service tomorrow assumes that no unanticipated issues will be discovered during the final testing this evening.

Due to the Golden Glades Station still being without power, train passengers traveling to the Golden Glades that need elevator access must disembark at the Opa-locka Station, where a shuttle bus will be in place to transport passengers to the Golden Glades Station.

Passengers accessing the Golden Glades Station to board the train will not be able to access the platform by elevator. Station Ambassadors will be posted at the station during this time to have the shuttle bus transport them to Opa-locka to access a train.

Customer service representatives will be available to assist passengers from 7:00 a.m. to 5:00 p.m. Saturday and Sunday and from 4:00 a.m. to 11:30 p.m. Monday. To reach a representative, call 1-800- TRI-RAIL (874-7245).

New Update On Tri-Rail Service – 9/15/17

Tri-Rail service remains suspended on Friday, September 15.

We are currently operating test trains on numerous sections of the corridor to enable us to determine the safety of the corridor for passenger transport. Lack of commercial power at select stations and crossings remains an issue.

We hope to have a better idea as to when service can resume later today. In the meantime, our customer service phone lines are now open.

Thank you for your patience as we work to restore service.

Para recibir esta informaci√≥n en espa√Īol por favor llame al 1-800-TRI-RAIL (874-7245).

Pou resevwa enfòmasyon sa a an kreyòl silvouple rele 1-800-TRI-RAIL (874-7245).

Tri-Rail Service Update on 9/15/17

PASSENGER UPDATE ON THE STATUS OF TRI-RAIL SERVICE

As another day into this disaster closes, we want to apprise you as to the progress we have made toward the resumption of Tri-Rail service. We are not quite there yet, but we are encouraged by the strides we have taken since Hurricane Irma struck us. We continue to be extremely grateful to you for the patience you have shown during these difficult times. As always, safety is and continues to be our number one commitment to our passengers and to our employees.

Our ability to communicate with you has been severely hampered by damaged phone lines into customer service. We have devised a temporary solution where by passengers can call into 1-800-TRI-RAIL (874-7245) to access a recording that will provide the most current information available. Shortly, we are hoping to restore the phone service to a level where you will be able to communicate with one of our customer service representatives directly.

One of the biggest challenges we faced was the removal of large, downed trees fouling the rail corridor. For the most part, the corridor has been cleared of trees and debris has become less of a hindrance to the resumption of operations.

Lack of commercial power at stations and crossings remains an issue. We are working diligently with FPL as two of our stations, Deerfield Beach and Golden Glades, remain without commercial power. At the Golden Glades Station, a bus bridge will be required to mitigate the lack of power and accessibility to and from the station. The Deerfield Beach Station power issues can be resolved with increased lighting and security. We are working to implement resolutions at these two stations as soon as it is feasible to do so.

We are currently operating test trains on numerous sections of the corridor. The test trains will enable us to determine the safety of the corridor for passenger transport. Passengers may see these trains traveling on the tracks at various times of the day. They are all part of the service restoration process.

We hope to have a better idea tomorrow as to when service can resume. Our goal will be to transport passengers from Point A to Point B as safely and in as timely a manner as is possible. We are aiming to create a schedule that will be sustainable once implemented.

As an alternative for passengers who need transportation services along our corridor, the Florida Department of Transportation (FDOT) recommends the use of RideFlag services. The free, on-demand carpool app allows users to find other commuters willing to share a ride to their destination. Trips can be scheduled for immediate or future travel. RideFlag is available in the App Store and Google Play. For more information, visit www.rideflag.com or call 1-800-234-7433.

Hurrican Irma Service Update on 9/14/17

STATEMENT TO OUR PASSENGERS ON THE STATUS OF TRI-RAIL SERVICE

We are extremely grateful to our passengers for the patience you have shown during these difficult times for our community and for Tri-Rail. Since the horrific damage inflicted by Hurricane Irma, we have been diligently working to restore service to the level of reliable transportation you have come to expect. As always, safety is and continues to be our number one priority and our commitment to our passengers and to our employees.

Our ability to communicate with you has been severely hampered by damaged phone lines into customer service. We have devised a solution where by passengers can call into 1-800-TRI-RAIL (874-7245) to access a recording that will provide the most current information regarding service resumption, as it becomes available.

One of the biggest challenges we are facing is the removal of large, downed trees fouling the rail corridor. Crews will be working around the clock to facilitate the clearing of the right of way. Issues with commercial power outages also continue to negatively impact our ability to run service. We are collaborating diligently with FPL as they continue to work toward restoring their service to pre-Irma levels.

One of our stations, Golden Glades, was damaged beyond immediate repair. A bus bridge around that station will be necessary to enable service resumption. We are working to implement that plan as soon as it is feasible to do so.

When service begins, it will be on a limited basis.  Our objective will be to transport passengers from Point A to Point B as safely and in as timely a manner as is possible.  This will not be easy given the challenges we are still facing. We are aiming to create a schedule that, while not the one you are accustomed to, will be one that is sustainable once implemented.

You, your family and your friends are foremost in our thoughts. Serving you is a privilege we do not take lightly. Our pledge to you is that we will restore safe and reliable service to our community as soon as it is humanly possible.

Maintenance Work During Remaining Weekends of Month of September

The SFRTA has scheduled maintenance work on the South Florida Rail Corridor during the following weekends:

  • Evening of Friday, September 8 through Sunday, September 10
  • Evening of Friday, September 15 through Sunday, September 17
  • Evening of Friday, September 22 through Sunday, September 24

The work could impact the weekend commute with delays between 10 to 15 minutes, primarily on northbound trains.

Thank you for your patience as we improve our corridor.

Para recibir esta informaci√≥n en espa√Īol por favor llame al¬†1-800-TRI-RAIL (874-7245).

Pou resevwa enfòmasyon sa a an kreyòl silvouple rele 1-800-TRI-RAIL (874-7245).

Phone App Update – August 7, 2017

Tri-Rail’s Phone App received an update on August 7, 2017, that includes fixes from previous versions.

It is recommended that passengers who use the app download the latest update as it contains the most accurate information.

Para recibir esta informaci√≥n en espa√Īol por favor llame al 1-800-TRI-RAIL (874-7245).

Pou resevwa enfòmasyon sa a an kreyòl silvouple rele 1-800-TRI-RAIL (874-7245).

Lake Worth Station LKW-1 Commuter Connector Service Modification

Effective Monday, July 3, 2017, the LKW-1 Commuter Connector will be modified due to low service utilization. The new schedule will not operate service between 10:50 a.m. and 2:35 p.m.

LKW-1 Revised Schedule – Effective 7/3/17


Para recibir esta informaci√≥n en espa√Īol por favor llame al 1-800-TRI-RAIL (874-7245).

Pou resevwa enfòmasyon sa a an kreyòl silvouple rele 1-800-TRI-RAIL (874-7245).

2017 Miami Marlins Day Games

 Miami Marlins home games with 12:10 p.m., 1:10 p.m., 3:10 p.m. and 4:10 p.m. starting times are accessible with Tri-Rail’s schedule.

The Marlins Express Shuttle Bus operates from the Metrorail Culmer Station 90-minutes before game start times and 60-minutes after the end of the game. (Regular Metrorail and Metrobus fares apply.) The City of Miami Trolley can transport to and from Marlins Park and the Metrorail Civic Center Station for free. Please remember to allow 40-70 minutes for transfers.

Call 1-800-TRI-RAIL (874-7245) for information on pre-purchasing your transfer fares and tips to plan your trip.

List of remaining scheduled day games for the 2017 baseball season:
September ‚Äď 3, 17, 20
October ‚Äď 1

Visit www.marlins.com to confirm game schedule times.

Para recibir esta informaci√≥n en espa√Īol por favor llame al¬† 1-800-TRI-RAIL (874-7245).

Pou resevwa enfòmasyon sa a an kreyòl silvouple rele 1-800-TRI-RAIL (874-7245).

Opa-locka Station Parking Lot Construction

Due to a scheduled parking lot construction at the Opa-locka Station, parking availability will be very limited.

Passengers are strongly encouraged to use either the Golden Glades Station at 16000 State Road 9, Miami, FL 33169, or the Metrorail Transfer Station at 2567 East 11th Avenue, Hialeah, FL 33016, during this time. The work is estimated to be completed in December 2017.

We apologize for any inconvenience.

TRABAJO DE CONSTRUCCI√ďN EN ESTACIONAMIENTO

Debido a un trabajo de construcción programado en la estación Opa-locka, areas de estacionamiento serán muy limitadas.

Se les recomienda a los pasajeros que en vez usen la estación Golden Glades en 16000 State Road 9, Miami, FL 33169, o la estación Metrorail Transfer en 2567 East 11th Avenue, Hialeah, FL 33016, durante este tiempo. Se espera que el trabajo sea completado en diciembre del 2017.

Pedimos disculpas por cualquier inconveniencia.

TRAVO KONSTRIKSYON NAN ZÒN PAKIN

Poutèt konstriksyon ki pwograme yo pral fè nan zòn pakin nan Estasyon Opa-locka an, p ap gen anpil plas pakin k ap disponib.

Nou ankouraje pasaje yo pou yo ale swa nan Estasyon Golden Glades lan ki nan 16000 State Road 9, Miami, FL 33169, oswa nan Estasyon Transfè Metrorail la ki nan 2567 East 11th Avenue, Hialeah, FL 33016, pandan peryòd sa a. Travo yo sipoze ta dwe fini nan mwa desanm 2017.

Ekskize nou si sa koze w pwoblèm.

Pompano Beach Station Construction Update – January 2017

The south end of the west and east platforms at the Pompano Beach Station is now open for passenger access. Signs will be updated to help passengers identify access to platforms and station exits.

Until the project is completed, the temporary bus stop will remain in place on North Andrews Avenue Extension, on the sidewalk immediately west of the station for passengers who access Broward County Transit (BCT) Route 34 by the west platform. BCT Route 34 makes stops at the temporary bus stop, in addition to the current stop on NW 33rd Street.

It is highly recommended to access  Tri-Rail using the Deerfield Beach or Cypress Creek stations during this time.

The construction is expected to be completed in the upcoming weeks.

We thank you for your patience during the construction and apologize for any inconvenience.